2026 Gartner® Magic Quadrant™

Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening

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Increase insights, efficiency, and business impact with Emplifi

Learn how centralized or distributed teams of any size use Emplifi to boost brand voice while supporting seamless customer journeys. Get your personalized demo today:

• Everything you need, from social marketing to commerce and care, in one platform
• AI that’s embedded throughout the product to maximize efficiency for your teams
• Analytics that create a unified view of your customer across all channels

The world’s most innovative companies use Emplifi

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Maximize impact & revenue with an all-in-one social media solution

Analyst Recognition

Named a Leader. Twice.

Emplifi named a Leader by Gartner® for Social Media Management and Listening

Gartner recognized Emplifi as a Leader in 2026 for bringing every part of the social customer experience under one roof, powered by AI that connects it all to real business outcomes.

Emplifi is named a Leader and a Customer Favorite in The Forrester Wave™: Social Suites, Q4 2024

Emplifi received the highest score possible in the customer service criterion and was named a Customer Favorite in this evaluation for its ease of use and excellent customer service.

CUSTOMER SUCCESS STORY

Why customers love us

55%

Increase in time spent on site

48%

Increase in AOV

4.9x

repeat visits among those who engage with UGC galleries on their site

"We truly view Emplifi as a partner for our success. I appreciate that Emplifi has tailored the technology to work for our needs and processes, versus the other way around."

Curt Thompson Director of Marketing at Jones Soda Co® Read the full story

Frequently Asked Questions

Questions? We have the answers!

What happens during a demo?

During the demo, a member of our team will walk you through the features and benefits of your solution of interest. You’ll have the opportunity to see how each product works in real time, ask questions, and explore how it can be used to meet your specific needs.

How long does a demo take?

Our demos typically last 30 to 45 minutes. However, we can adjust the time depending on your schedule or the complexity of your requirements.

How do I book a demo?

To book a demo, fill out the form on this page with your contact details, or engage with us via chat to identify the solutions you’re interested in. Once submitted, you’ll receive a communication from a member of our client services team to schedule the time and date of your demo session.

Do I need to prepare anything before the demo?

No extensive preparation is needed. However, it may be helpful to have a list of specific questions or challenges you’re facing so we can focus the demo on the areas that matter most to you.

What if I need to reschedule or cancel my demo?

No problem at all. You can reschedule or cancel your demo using the link in your confirmation email or by contacting our team directly. We’ll work with you to find a better time.

What if I need a customized demo for my business?

We’re happy to tailor the demo to your specific needs. Please let us know if there are any particular features or use cases you’d like us to focus on, and we’ll customize the session accordingly.

Outpace your competition with easy-to-use, innovative solutions

We’re recognized as a market leader in innovation, customer support, and ease of use from these organizations.