AI-Powered Social Media Marketing Platform | Emplifi
2026 Gartner® Magic Quadrant™
Emplifi named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening.
AI-powered social media marketing
Create, Publish, Optimize in one AI-powered social marketing platform for enterprise teams
Emplifi Fuel helps social marketing teams streamline content creation, publishing, engagement, and reporting across the entire purchasing process. We call this Autonomous Customer Experience. Powered by a brand specific brain, Fuel AI, teams generate content faster, automate routine workflows, maintain brand governance, and optimize performance across channels and markets. The result? A team of five runs like a team of 50.
5x faster publishing
Aeromexico publishes content 5× faster with Emplifi. Same team. More campaigns. More time on strategy, less on execution.
80% less time on reporting
Cheil Worldwide (Samsung's global agency) cut reporting time by 80% with Emplifi. When the board has questions, they’ve got immediate answers.
150+ accounts, one platform
Jagermeister coordinates 150+ global social accounts from one Emplifi workspace. One brief. Every market. No chaos.
90% faster trend detection
Crayola detects trends 90% faster with Emplifi Listening. First to see it, first to act, every campaign cycle.
End-to-end social marketing powered by AI
Emplifi Fuel helps enterprise marketing teams unify publishing, engagement, listening, influencer marketing, and analytics in one platform. AI-powered workflows help teams move faster, reduce operational complexity, maintain brand consistency, and optimize performance across every channel and market.
- Publishing
- Engagement
- Social Listening
- Influencers
- Unified Analytics
Create and publish with AI
Emplifi Publisher helps marketing teams streamline content creation, scheduling, approvals, and publishing across channels and regions. AI-powered workflows assist with brand-aligned copy generation, publishing optimization, and governance so teams can move faster while maintaining consistency and control across every market.
AI Composer
Generate captions and creative variations aligned to your brand voice. Go from brief to publish-ready copy without starting from scratch.
AI PrimeTime
Identify the optimal publish time for each channel and audience based on historical engagement data, not guesswork.
Multi-team governance
Configurable approval workflows across regions, brands, and accounts so teams move fast without breaking brand consistency.
Automate UTM tracking
Ensure every social media post is accurately tagged, organized, and measurable directly from your publishing workflow, without a separate tagging step.
Turn comments into customers
Emplifi Community helps social teams manage high-volume DMs, comments, mentions, and customer conversations from one unified inbox. AI-powered workflows prioritize urgent interactions, identify high-intent opportunities, and filter unwanted noise so teams can respond faster and focus on the conversations that matter most.
Unified Inbox
Manage DMs, comments, and brand mentions across social channels from one centralized workspace built for speed and volume.
AI priority scoring
Surface high-priority interactions automatically so community managers focus on urgent and high-impact conversations first.
AI Assistance
Translate messages, measure sentiment, and generate on-brand reply suggestions so your team responds in the right language and tone, every time.
Integration with Care
Automatically escalate high-priority interactions to the care team based on sentiment and urgency with no manual triage required.
Catch signals, trigger action
Emplifi Listening monitors conversations across social media, news, ratings and reviews, online communities, surveys, and customer care interactions from one unified platform. AI-powered insights identify emerging trends, competitive shifts, and high-impact conversations in real time so teams respond before the moment passes.
Smart Spike Detection
Detect unusual spikes in mentions, sentiment, or engagement in real time so teams can respond to emerging opportunities and issues before they escalate.
AI Query Highlights
Turn large volumes of listening data into concise, actionable summaries that surface the trends your team needs to act on.
AI Sentiment Analysis
Instantly capture your audience's true feelings, optimize your messaging, and stop potential crises before they start.
Run creator programs that drive measurable results
Emplifi Influencers helps brands manage creator partnerships with AI-powered discovery, fraud detection, outreach, and revenue attribution tools designed for enterprise-scale influencer marketing programs. Enterprise social media marketing teams can identify the right creators, measure campaign impact more accurately, and scale influencer programs with greater efficiency and brand control.
AI creator discovery
Identify creators based on audience alignment, content quality, engagement history, and brand fit instead of follower counts alone. Then scale outreach with personalized workflows built for larger programs.
Campaign Management
Manage campaigns from contract and content creation through approvals and publication in one workflow.
Product seeding
Send products to influencers for authentic promotion through your Shopify store, with tracking from shipment through published content.
Campaign reporting
Monitor the ROI of each campaign from awareness to conversion.
Ask questions. Get actionable answers.
Emplifi Unified Analytics connects social marketing, commerce, and customer care data in one reporting environment. Ask Fuel AI a question the same way you'd ask a coworker and get back data visualizations without building a dashboard manually.
Fuel AI analytics
Ask plain-English questions and receive charts, summaries and insights automatically so teams can access data faster without complex reporting workflows or dashboard configuration.
Cross-platform data
Analyze data across owned, earned, paid, and mentions in one place.
Engagement insights
Track message volume, response rates, and sentiment across your networks.
Competitive insights
Compare your performance directly against other brands and industry benchmarks.
What our clients say
Hear from brands that run social media marketing on Emplifi Fuel
Aeromexico publishes content 5× faster. Samsung’s global agency cut reporting time by 80%. Crayola detects trends 90% faster than before. These aren’t efficiency statistics. They’re competitive advantages built by teams that moved from disconnected social tools to a platform that runs faster than the market. Leading brands use Emplifi Fuel to streamline publishing, scale community engagement, improve social listening, and measure performance more effectively across global teams and channels.
Rachel Bouvier Senior Digital Analyst, Global Digital, Benefit Cosmetics
"We use Emplifi Social to inform our three different buckets of content: global, local, and influencer. We're able to look at what the engagement is across these buckets, including the different comments they're getting. This allows us to recognize local successes and adopt best practices."
Whitney Reynolds Director of Social Media, Kimpton Hotels
"Social media’s peer-to-peer content informs and inspires purchasing decisions because of its authenticity and first-person storytelling capabilities. When it comes to travel marketing, user-generated content is a goldmine hidden in plain sight."
Anaya Monserrat Senior Social Media Analyst
"Implementing Emplifi in my daily life has allowed me to automate tasks that were previously performed manually. My team has been able to prioritize topics of inspiration and creativity, spending time creating more valuable content for our audience. It's incredible how easily we can get detailed insights from our posts."
Brittany Mehalick Social Media Engagement and Trends Manager at Crayola
"Emplifi lets us pick up on behavior we wouldn’t have caught otherwise. That kind of signal is gold for our cross-functional teams. We’re not just reacting anymore. We’re listening with purpose using Emplifi. And that’s showing up in how we connect, how we plan, and how we build loyalty over time."
Kat Geborys Global Head of Digital Marketing at Jägermeister
"Emplifi's easy interface, centralized dashboards, and world-class support made it the obvious choice. We’re able to maintain visibility from HQ while giving each market the autonomy to operate in the way that works best for them – all while staying connected and aligned."